How to Check Email Configuration in Plesk

How to Check Email Configuration in Plesk

Plesk provides tools and recommended settings to help users verify and troubleshoot their email setup. This includes SMTP/IMAP settings, DNS records (SPF, DKIM, DMARC), and connection details for email clients.

Step 1: Log in to Plesk

Open:

https://your-server-ip:8443

Log in using your admin or domain credentials.

Step 2: Go to the Mail Section

• Click Mail in the sidebar

• Click on the email address you want to check (e.g. [email protected])

Step 3: View Mail Client Configuration

• After selecting the email account, scroll down to the "How to configure mail client" section

• You’ll see the recommended settings:

You can copy/paste these settings into apps like Outlook, Thunderbird, Apple Mail, or mobile devices.

Step 4: Test Email Send & Receive

• Use Webmail (https://webmail.yourdomain.com) to:

  • Send a test email

  • Verify the delivery

  • Receive a test email from another service (like Gmail)

If the email fails to send or receive, continue to the next steps.

Step 5: Check DNS Records (SPF, DKIM, DMARC)

For email deliverability and spam protection:

1. Go to Mail > Mail Settings

2. Enable:

   • SPF protection

   • DKIM signing

   • DMARC policy (optional)

3. Go to DNS Settings and verify that:

Wait a few minutes for changes to take effect.

Step 6: Check Logs (Optional for Admins)

If emails are not sending/receiving:

• Go to Tools & Settings > Mail Log Browser (if available), or

• Use SSH to check /var/log/maillog

Summary Checklist